Frequently Asked Questions
General
- What is the Basketball IntelliGym™?
- How mature is the system? Are there any indications it really works?
- Who should be using the IntelliGym™?
- Is it necessary to train in the presence of a Coach?
- I'm a coach. Can the IntelliGym™ help me too?
- Can I upgrade the system?
- Is it a one time deal?
- What if I don't notice any improvement?
- Can I share it with my friends?
Brain Gym
- What is Cognitive Engineering?
- How can I see if the IntelliGym™ helps me?
- My son is 8 years old and likes to play. Can he?
- Can the IntelliGym™ hurt me?
IntelliGym™ Training Schedule
- How many times a day should I train?
- How many sessions should I train in a week?
- When should I train with the IntelliGym™?
IntelliGym™ Game Questions
- How do I switch weapons in game?
- I didn't understand the instructions what can I do?
Technical support – software questions
- What are the computer specifications for the IntelliGym™?
- Can the IntelliGym™ run on Windows 7?
- How do I contact game support?
- The cannon rotation is too fast. I can't aim well.
- I can't register. What should I do?
- Do players need administrators rights to run the program?
General
- What is the Basketball IntelliGym™?
The Basketball IntelliGym™ is a training tool that enables basketball players to dramatically improve their game-intelligence skills. The trainer directly stimulates the brain functions that are responsible for basketball's cognitive skills. By doing so, the IntelliGym™ trainer enables super-quick development of proficiencies that, until now, were considered impossible to teach
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- How mature is the system? Are there any indications it really works?
The IntelliGym™ was first introduced to the American market two years ago. In its second year, 17 teams from the NCAA division I chose to use it. The results? Before using the Basketball IntelliGym™, 4 of those teams made it to NCAA tournament...
After using the Basketball IntelliGym™, 11 of the same programs made it to the NCAA's "Big Dance"!
Moreover, 5 of those won their conference. And Florida, made it all the way, as if to prove Jim Calhoun's right, when two years ago he predicted:
"All other factors being equal, the coach whose players used the IntelliGym™ will be the one cutting off the nets. In 5 years everyone will be using Basketball IntelliGym™."
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- Who should be using the IntelliGym™?
Every serious basketball player. The IntelliGym™ can improve every basketball player who trains with it. However we recommend that players over the age of 13 train with the IntelliGym™. Younger players will find it very hard to keep up with the demands of the trainer.
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- Is it necessary to train in the presence of a Coach?
No, the trainer gives the trainee all the information and feedback the player requires.
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- I'm a coach. Can the IntelliGym™ help me too?
Yes it can. Coaches can improve their skills and also will be able to see the court better, and make the right decisions on the lines. Moreover, as the leaders of the next generation, coaches can introduce the IntelliGym™ to their players, and gain better players and better teams.
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- Can I upgrade the system?
Yes. If you buy the Basketball IntelliGymTM Personal Edition, you will be entitled to upgrade it to the GOLD Edition in the future by sending a request email to ACE and receiving a payment request in return email. The price for such an upgrade will be $99.95 plus shipment and handling fees.
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- Is it a one time deal?
Yes. Once you've purchased The Basketball IntelliGym™ you can use it as long as you like with no additional cost.
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- What if I don't notice any improvement?
We are confident that, if used correctly, The Basketball IntelliGym™ will improve your game level dramatically. Therefore we guarantee a refund of the entire price of the product in case you are not satisfied with the results. Please see our Money-Back Guarantee
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- Can I share it with my friends?
One of the strengths of The Basketball IntelliGym™ is that it constantly follows your performance and customize to your personal needs. By letting friends use your own copy you might lose twice since the system will only partially be customized to you. First, your improvement will be less than optimal, and second, your friends will not benefit from the system as they may have gained had they been using their own copy. Therefore our recommendation is for each player to stick to his or her own copy.
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Brain Gym
- What is Cognitive Engineering?
Cognitive Engineering – is a science that deals with analysis, modeling, designing and evaluating of complex human systems executed in real time. Cognitive engineering researchers have found that brain skills, when properly trained, can be improved exactly like muscles. Hence ACE has developed the first Brain Gym designed to improve those "muscles" in the Brains of Basketball players.
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- How can I see if the IntelliGym™ helps me?
The best way to measure your improvement on the court is to have a look at the change in your stats. You will notice more points, a better shooting percentage, more assists, fewer turnovers, more rebounds and all together more compliments from your coach and scouts on your improvement.
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- My son is 8 years old and likes to play, can he?
The Basketball IntelliGym™ is designated for players as young as Junior and High School students who want to make it to Varsity teams or to College. A younger player can use the IntelliGym™ but will need to have some kind of help from an adult in understanding the instructions and infollowing the training regimen.
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- Can the IntelliGym™ hurt me?
No it can't, although feelings of mental fatigue right after a training session is expected, exactly like the feeling after a workout. A short rest after training will help.
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IntelliGym™ Training Schedule
- How many times a day, should I train?
The IntelliGym™ training schedule is very similar to that of a weight room. After a session you need to give your brain the time to recuperate, hence we do not recommend training with the IntelliGym™ more than once a day. We recommend at least 24 hours between meetings.
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- How many sessions should I train in a week?
Our cognitive coaches suggest at least 24 hours between sessions, and recommend that a player has 48 hours between meetings for optimal improvement. Hence three sessions per week are optimal for maximum benefit from the IntelliGym™.
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- When should I train with the IntelliGym™
Basically every hour of the day is good for the IntelliGym™.
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IntelliGym™ Game Questions
- How do I switch weapons in game?
Please refer to the Appendix II in the player's guide: Keyboard Legends. There, you will find legends for right-handed and left-handed players.
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- I didn't understand the instructions what can I do?
If, during the game, you are not sure what your current mission is, press F1 when the round feedback screen appears to read the instructions again. If you feel you didn't understand during the meeting what to do, please play the same meeting again next time.
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Technical support – software questions
- What are the computer specifications for the IntelliGym™?
Following are the minimal hardware components required for installing the IntelliGym™ software:
  • CPU: Intel Pentium III, 500 MHz
  • Memory: 128 MB RAM or more
  • Video Adapter: Standard VGA or higher, supporting 16-bit color, resolution at 1024 x 768 pixels, and with 32 Mbytes of memory.
  • Hard Disk: 200 MB of available disk space. This includes space for installation and runtime logs
  • Monitor: 15" for desktop; 14" for laptop
  • I/O Device: CD ROM Drive that supports a standard multi-session read capability
    • Following is the software and network configuration requirements:
  • Operating System: Windows XP, Windows Vista or Windows 7
  • Direct X library: 7.1 or later
  • Screen mode: 1024 x 768 pixels, 16-bit color
  • Additional software components in use: Microsoft DotNet Framework 1.1 (automatically installed during installation)
  • Internet access
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    - Can the IntelliGym™ run on Windows 7?
    Yes. When installing the IntelliGym™ on Windows 7, it has to be run on "Compatibility Mode".
    Here are easy step-by-step installation instructions.
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    - How do I contact game support?
    ACE is committed to provide you with an excellent support service and to address every question or comment you may have.
    You are welcome to contact us through any of the following channels:
    - Toll free: 1-800-575-4ACE (1-800-575-4223)
    - E-mail: support@intelligym.com
    Regular mail:
    11 Great Meadow Lane,
    Section C,
    East Hanover, NJ 07936
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    - The cannon rotation is too fast. I can't aim well.
    Please call 800.575.4223 and our support team will help you remedy this problem.
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    - I can't register. What should I do?
    Please call 800.575.4223 and our support team will help you remedy this problem.
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    - Do players need administrators rights to run the program?
    In some cases, computers are configured to have a non-administrative rights for the individuals who train with the program. A special utility can be installed to allow non-administrtors to run the IntelliGym™. Download this utility by right-clicking on the link below, select "Save Target As...", save the file and open it. Then follow the quick setup instructions within.
    Download Non-Administrative Rights Utility
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